OUR PRODUCT
We always ship the largest bulbs available. Average
size for orientals is 16/18 cm, asiatics & LA's
12/16 cm. (These measurements indicate the circumference
of the bulb.) Orienpet & Aurelian/Asiatic bulb sizes
vary dramatically. Many bulbs are naturally smaller,
and some are naturally larger. Often we will place an
extra bulb in the bag if we feel the particular variety
is a little on the small side. Each bulb is labeled
on the bag, indicating the same information you will
find in the catalog. Bulbs are packed in vermiculite,
sawdust or peat moss, which can be mixed with the soil
at planting time.
OUR GUARANTEE
We guarantee all lily bulbs will bloom the first year
and be true to name. Mistakes can happen, mix-ups occur
and if your bulb blooms other than as named, please
contact us and we will gladly replace it with the correct
variety, a selection of your choice, or issue a credit.
We also guarantee all bulbs will arrive
in prime planting condition. Occasionally a bulb can
spoil during transit, particularly under warm shipping
temperatures. We will replace spoiled bulbs upon their
return to us, within 10 days of your receiving them.
We do not replace bulbs for failure to grow,
as growing & planting conditions are beyond our
control. It is your responsibility to inspect all bulbs
upon arrival and to notify us immediately of any problems.
It is also your responsibility to plant them immediatly.
Rest assured we do not substitute varieties unless you
specifically indicate it is acceptable to do so when
you order. Planting instructions are included with each
order.
Please call
and notify us if you intend to return items, so we may
discuss and arrange the return in the most timely and
efficient manner.